Stafford Communications Senior Account Manager Tony Yauch was one of the featured speakers at the recent Society of Consumer Affairs Professionals (SOCAP) New York/Philadelphia chapter event in Princeton, New Jersey. The “Creating Engagement Everyday” workshop featured ways of equipping customer service executives with the knowledge, skills and strategies needed to drive effective team engagement. Tony joined featured speaker Brandon Rigoni, Ph.D., Associate Director of Talent-Based Hiring & Development at Gallup, and shared insights on Stafford Communications’ successful call center team building methodologies.
Stafford has opened a new office in Saint John, Canada – our first International location. While we’ve always supported clients with domestic and global presences, our employees have always operated from the United States.
Our Canadian location enables us to expand our operations and continue offering our clients best-in-class customer service in English, French Canadian, and Spanish. Contact us to learn more!