Call Center Services

Call Center Services

Stafford Communications manages smaller, complex customer care programs for companies of all sizes.

quality and compliance

Consulting Services

As experts in quality and compliance, Stafford Communications empowers companies to optimize their internal call centers.

internal call centers

Marketing Services

We’re a small, niche firm that delivers the quality and service of a Madison Avenue agency without the high prices.

call center outsourcing services, Call Center Outsourcing ServicesStafford Communications is
uniquely different. We’re not just
a call center outsourcer.

We do handle customer contacts on behalf of some of the nation’s most prominent brands from our call centers in New Jersey and Canada. But there’s a lot more to us.

For instance, our unique business model features a robust quality and compliance consulting practice that helps companies optimize their own internal call center operations. Coupled with a marketing arm, we too ensure our clients’ customer service initiatives are aligned to their marketing programs so that they intrinsically support each other.

Furthermore, we are experts in regulated industries, we help pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies build brand loyalty while providing their customers with exceptional experiences.