Don’t Forget to Connect Customer Service Week with Strategy

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Don’t Forget to Connect Customer Service Week with Strategy

From October 1-5, thousands of organizations around the world will recognize Customer Service Week. It’s encouraging to see companies across all types of industries make an effort to celebrate their commitment to customer satisfaction. However, many leaders are doing their organizations a disservice by not using Customer Service Week to its fullest potential [...]

Don’t Forget to Connect Customer Service Week with Strategy2019-06-04T16:30:55+00:00

Stafford Wins 2018 Communicator Distinction Award

Doing the same old thing doesn’t get you noticed. Being different does. It’s this approach that earned us the “2018 Communicator Awards Distinction” in the business-to-consumer print advertising category. Recognized for our creative work on behalf of Atlantic NeuroSurgical Specialists. Competing for readers’ attention, we went [...]

Stafford Wins 2018 Communicator Distinction Award2019-06-04T16:42:39+00:00

Return to the Basics: 5 Tips on How to be Productive, From the Mind of a Millennial

How to be Productive Productivity – the art of getting things done – is the Holy Grail in business. Having worked in HR and recruiting for the past four years, I can tell you without a doubt it’s a key driver of hiring (and firing) decisions … and at or near the top [...]

Return to the Basics: 5 Tips on How to be Productive, From the Mind of a Millennial2019-06-04T16:48:01+00:00

Do You Make Your Winning Employees Feel Like #Winners?

Good employees – the consistently high performers, the culture-builders, the ones who represent the future of your business – generally exist in one of two states: either they feel highly appreciated or they feel taken for granted. It really is that binary. And if that last statement leaves you scratching your head, struggling [...]

Do You Make Your Winning Employees Feel Like #Winners?2019-06-04T16:24:40+00:00

How do we utilize our employee’s strengths?

Stafford Communications Senior Account Manager Tony Yauch was one of the featured speakers at the recent Society of Consumer Affairs Professionals (SOCAP) New York/Philadelphia chapter event in Princeton, New Jersey. The “Creating Engagement Everyday” workshop featured ways of equipping customer service executives with the knowledge, skills and strategies needed to drive effective team [...]

How do we utilize our employee’s strengths?2019-06-04T17:07:31+00:00

New York Metro/Philadelphia Chapter – 2017

Stafford Communications Senior Account Manager Tony Yauch was one of the featured speakers at the recent Society of Consumer Affairs Professionals (SOCAP) New York/Philadelphia chapter event in Princeton, New Jersey.  The “Creating Engagement Everyday” workshop featured ways of equipping customer service executives with the knowledge, skills and strategies needed to drive effective team engagement.  [...]

New York Metro/Philadelphia Chapter – 20172017-12-29T17:14:30+00:00

Now Uniquely Different in Canada

Stafford has opened a new office in Saint John, Canada – our first International location. While we’ve always supported clients with domestic and global presences, our employees have always operated from the United States. Our Canadian location enables us to expand our operations and continue offering our clients best-in-class customer service in English, French Canadian, [...]

Now Uniquely Different in Canada2017-12-05T17:01:29+00:00